‘Online Monitoring’: Unilever Aims to Harness Vaseline’s TikTok Moment.
As a product discovered more than 150 years ago within a Pennsylvania drilling site, the simple jar of Vaseline might not appear as an clear candidate for digital platform algorithms.
Yet the brand’s emergence as a popular subject on TikTok has placed it at the forefront of an advertising revolution, seeing big businesses allocating substantial funds to content creators and devoting less capital to promoting products in conventional outlets.
From Oil Rigs to Online Hacks
The petroleum jelly was first manufactured in the 1870s by scientist Robert Cheeseborough, who noticed oil rig workers rubbing their skin with a derivative of drilling. Currently, a wave of amateur-created clips have documented the product’s widespread use in “life hacks”.
Promoted as a remedy for cleaning shoes or prolonging the scent of perfume, along with a cure for squeaky doors. Users have even applied it to combat the nuisance of chip seasoning clinging to fingers.
Capitalising on the Conversation
Detecting the product’s new life online, marketers at Unilever boosted the tips by tasking their in-house experts with verification and providing creators with the outcome data.
Assertions that it diminished the sensation of spicy food on lips were validated. This was also the case for ideas it could extend fragrance and revive leather bags. Suggestions it could bleach teeth or make eyelashes longer were disproven.
A Plan Built on ‘Social Listening’
Print ads and broadcast spots would once have been the cornerstone of its marketing push. Yet this viral episode has led decision-makers to turbocharge spending on content creators.
This tracking of digital spaces to shape commercial tactics has been termed “social listening”. Fernando Fernández, recently appointed, has suggested it is aiming to spend a full fifty percent of its huge ad budget on digital creator content.
Adapting to New Consumer Habits
Selina Sykes, who is leading the online push, said the company was just evolving with contemporary approaches of engaging audiences. She said participating on platforms “without killing the party” was essential.
“What is the key to genuine brand integration? That’s always what we’ve been trying to do as brands, since the era of community gossip and sharing usage tips.
“The trend is shifting from a mass communication approach, where we would just send out ads … Now it’s many conversations, various groups. The shift of the algorithms means that these groups seem specialized, yet they are vast.
“If you can make sure your brand is shared by consumers, recommended by peers, that is how you can build trust and relevance. Creators are critical to that. We are expanding this endorsement system.”
A Seismic Media Shift
The approach indicates dramatic transformations occurring in how media is consumed, with younger consumers allocating more attention to digital networks than traditional TV, print, or radio.
The transition is visible in falling revenues for broadcast and newspaper ads. In the UK, advertising income for leading TV channels have fallen by more than £600m in inflation-adjusted terms since 2019.
The Creator Economy Boom
Additionally, it points to a blurring of media roles as corporations essentially turn into content studios, linking up with hundreds of content creators to promote their goods.
A commercial director at a major talent agency said: “Obviously there’s a flow of audiences from conventional channels and they’re spending a lot more time on social platforms like Instagram, TikTok and YouTube than they are consuming linear broadcasts or printed matter.
“A lot of brands are telling us consumers have more faith in suggestions from the personalities they subscribe to more than they trust ads. It's an ongoing shift.”
He added firms may also cut expenditures by targeting content creators over expensive broadcast campaigns, which also allows them to tweak their content more easily to test effectiveness.
This strategy is expanding. Promotional expenditure on digital creator partnerships is rising at quadruple the rate than total media spending. Across the United States, it has over doubled since 2021 and is expected to hit tens of billions in 2025.
Traditional Media's Continued Place
Regardless of the massive shift, industry figures said they believed broadcast ads retained significant importance to play, as networks still held the capability to drive countrywide discourse.
She added: “Among the most effective advertising investments is still major broadcast spectacles. The issue isn't broadcasters claiming: ‘Oh, we’re not relevant any more.’ It concerns who commands eyeballs … There is undoubtedly a future for traditional media.”